What is onDemand Payit?
onDemand Payit is a short-term credit feature provided to users to meet immediate financial needs.
onDemand Payit is a short-term credit feature provided to users to meet immediate financial needs.
The amounts available range from a few hundred Dirhams to several thousand Dirhams depending on your income and eligibility criteria.
Who can apply for onDemand Payit?
Eligibility is determined based on multiple checks, including KYC verification and income validation.
The eligible amount depends on your income, salary credits, and successful repayment of previous OnDemand.
Income is validated using salary credits into Payit, Ratibi FAB payroll cards, IBAN, or through payroll card salarystatements.
IBAN is a 23-digit bank account number used for bank transfers typically starts with “AE”. If you have difficulty finding the IBAN for your bank account, you can check the bank account opening letter, bank statement, online banking or mobile banking application, or consult with your bank directly.
You can request a statement from your card provider through the app or email, or you can upload a screenshot of your latest salary credit statement.
You must upload a current and valid salary statement. Uploading an invalid, old, or expired document will result in the rejection of your onDemand Payit request.
You must enter the IBAN of the account where your salary is processedcr edited.
You can upload your latest income statement to validate your income check.
Eligibility criteria may not have been met. It’s important to ensure all information is accurate. Contact customer support for assistance if needed via email to help@payit.ae or contact 600543329 for any queries.
Yes, you can provide your Payit IBAN account number to your employer for salary processing. You can find your IBAN in the settings screen under the account section. After receiving three salary deposits into your Payit account, you will be eligible for onDemand Payit.
For Payit Plus and Ratibi cards, eligibility is instant. For other validations, it can take between 15 minutes to 1 business day.
No, there is no fee for eligibility validation before applying for onDemand Payit.
Yes, you can reapply once the repayment is completed, and eligibility can be checked in the app.
How to Request for onDemand Payit
Users need to accept the Terms & Conditions, verify their identity by scanning
Emirates ID and performing face liveness and add a debit or payroll card.
Yes, adding a debit or payroll card is mandatory for customers who do not have payit plus account or Ratibi card.
On the repayment date, if sufficient funds are not available in the Payit balance, the chosen card will be debited for the outstanding amount.
Yes, you need to accept the terms and conditions, key fact statements, and perform the identity verification every time you apply.
Yes, you can avail of a partial amount, up to your approved credit limit.
Yes, a fixed service fee will be deducted when you use the onDemand Payit feature.
Service fees vary based on the amount you request.
No, there is no interest charged. Late repayment fees apply.
Utilization and Disbursal
The amount is credited to your Payit balance or Ratibi Prepaid Card balance after successful validation.
For all other Payit users, when your Payit balance runs out, your onDemand balance will automatically cover purchases. If you add funds to Payit before using your entire onDemand balance, spending will switch back to Payit, preserving your onDemand balance for when your main balance is depleted again.
For Ratibi Prepaid Card holders, the amount is disbursed to your account balance.
Users can check the utilized amount, remaining balance, and repayment date in the Payit app. For Ratibi Prepaid Card holders, Amount will be displayed as part of their card balance.
Yes, it can be used for all transactions through the Payit app.
Utilization and Disbursal
For all other Payit users, if your Payit balance has sufficient funds to cover the fees, your repayment date will be 30 days from the first utilization of your onDemand amount.
Your Payit balance will be automatically debited on the repayment date.
Yes, you can repay the utilized amount and settle the balance before the repayment date.
Yes, you will receive regular reminders to maintain sufficient balance before the repayment date.
You can top up their Payit balance by linking any UAE debit cards, using bank transfer, depositing cash at FAB CDMs, receiving funds from friends or family via mobile number, transferring funds to their Payit account number, or by maintaining their salary with Payit.
Your available balance will be debited until you repay the full outstanding onDemand Payit amount, including any late repayment fees. A late payment fee will be charged if you miss the repayment date. Late payments can negatively impact your credit record. If you face difficulties in making the repayment, please contact our credit counsellors to arrange a suitable repayment plan.
If fee is not collected from Payit account, You must maintain sufficient Payit balance to cover the fee on the repayment date if fee is not collected from payit account. If fee is collected from payit account, not utilized funds will be moved
Yes, a one-time fixed late payment fee is charged on the outstanding balance.
If you fail to maintain sufficient balance in your wallet, the system will attempt to collect the outstanding amount from the card chosen at the time of request.
Yes, once you have repaid your previous balance, you can request a new onDemand Payit as long as you can see your eligibility in the app.
Contact Us
You can view the Terms & Conditions and key fact statements in the Payit app or in the email sent to you when you apply for onDemand Payit.