Terms and Conditions

Campaign Overview

This raffle campaign is organized by Payit (powered by First Abu Dhabi Bank) to promote first-time usage of the onDemand feature. Eligible customers who take their first onDemand loan during the campaign period will be automatically entered into a lucky draw to win ê 1,000.

Campaign Duration

Start Date: 7th August 2025
End Date: 31st August 2025

Eligibility Criteria:

  1. Participants must be active Payit users (Ratibi, Payit Plus, or Full KYC customers) who have used the Payit wallet at least once in the past 4 months (April–July 2025).
  2. Participants must take their first-ever onDemand loan during the campaign period (between 7–31 August 2025).
  3. Only customers who have never taken an onDemand loan before will be eligible for the draw.
  4.  Each eligible participant will be entered once into the raffle draw regardless of the number of loans taken during the campaign period.
  5. Employees of Payit or FAB are not eligible to participate.

Raffle & Prizes

  • Winners will be selected through Raffle Draw conducted as per Department of Economy Development (DED) Guidelines.
  • A total of 5 winners will be selected at random after the campaign ends.
  • Each winner will receive a ê 1,000 Payit cash voucher.
  • Winners will be notified via email and/or in-app within 15 working days of the conclusion of the campaign.
  • The voucher will be credited to the winners’ Payit wallet within 15 working days after the campaign ends.
  • Vouchers are non-transferable and cannot be exchanged for cash.
  • If a winner does not claim their prize within 60 days, it will be forfeited and donated to Red Crescent society as per DED guidelines

Other Terms

  • Only successful disbursed loans within the campaign period will be considered eligible.
  • Payit reserves the right to verify customer eligibility at any time during or after the campaign.
  • Payit reserves the right to modify, suspend, or cancel the campaign at its sole discretion.
  • By participating, customers agree to these Terms and Conditions and consent to Payit contacting them in case of winning.
  • All decisions made by Payit regarding this campaign are final and binding.

Compliance and Fair Usage

  •  Any detected or suspected fraudulent activity, misuse, or manipulation to gain raffle entries will result in immediate disqualification and possible suspension of the customer’s Payit account.

Liability

  • Payit and FAB shall not be liable for any loss, damage, or disappointment suffered by participants as a result of participating in this Activity or accepting any prize.
  • In case of any disputes related to the Activity, FAB’s decision shall be final and binding.

Data Usage

  • By participating in this Activity, participants consent to the collection, processing, and use of their personal information by Payit and FAB for the purposes of administering the raffle draw, prize distribution, and related promotional activities in accordance with applicable data protection laws and FAB’s privacy policy.

Governing Law

  • These terms and conditions are governed by and construed in accordance with the federal laws of the United Arab Emirates, and any dispute relating to the interpretation of these terms and conditions must be referred to the exclusive jurisdiction of the courts of the United Arab Emirates

Contact Information

  • For any inquiries regarding this Activity, please contact Payit customer support at help@payit.ae